Deal with it
Seeing inappropriate content at a young age can leave children feeling confused and unable to process what they have seen or experienced. Get advice on how to support them and help them recover.
Seeing inappropriate content at a young age can leave children feeling confused and unable to process what they have seen or experienced. Get advice on how to support them and help them recover.
By putting a few simple measures in place you can manage access to inappropriate content and help your child focus on experiencing the best of the internet. Here are some things you can do
Your home broadband is the root of your child’s internet access and you can access the parental controls to set acceptable limits on the content your child can view.
If your home broadband is used by your family, then you may want to set parental controls on just the search engines they use.
Make use of the parental controls available on your child’s device to manage what, and how, they share content online and interact with others.
Activate the safety measures offered by different sites; social media sites like Facebook have privacy settings that will help prevent your child seeing unsuitable advertising.
By talking to your child about their interests you can help them find suitable sites and apps to use. Review these sites as they get older.
Give your child the tools to know when and how to report any content that may be upsetting on the platforms they use. Organisations like CEOP and IWF can help remove and deal with reports of sexual images of children online.
If your child does stumble across something inappropriate online, there are a few things that you can do to deal with it:
If you have not already, establish a family agreement that gives them clear boundaries of what they should do online and when. Childnet have a great family agreement template you can use to get started.
If you want to report any other issues, take a look at the information on our Report Issue page.
FAQ: My child is actively searching for adult extreme content, what do I do?
If you are concerned that your child is looking at content that is considered extreme in nature at a young age the first step is to have an open and frank conversation about what they are watching.
If you’re worried and you need help dealing with a child that is upset about seeing inappropriate content, there are a number of helplines for parents and carers.
our resourcesFAQ: How do I take action online?
Report or flag upsetting content –Most social media platforms give you options for reporting or flagging content that breaches their user guidelines and this is always an option. Be aware that the thresholds for offensive content, the process for reviewing reports and the time it takes to remove content varies according to the social network, game or app.
If someone has acted inappropriately towards your child, particularly in a sexual way, you should report it immediately to CEOP.
Click below to find out how to report upsetting content.
As a parent, you should always take it seriously and if you have any worries about your child’s mental or physical health see your GP. If you need help talking to them about mental health, then the Mental Health Foundation and Mind have some advice.
Talk to your GP about available support. Many local counselling services offer a sliding scale of cost depending on your family income. It may even be free. This can be quicker than accessing support through your GP. For information of counselling services in your area visit the British Association for Counselling and Psychotherapy and make sure your child knows about Childline and other helplines.
Read this article from Young Minds to learn how can counselling services can help my child.
Read articleHere are some other useful articles and resources to help protect your child from inappropriate content